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Respecting and safeguarding human rights across our operations

We operate a global business with a truly global supply chain – neither of which would be possible without the diverse and dedicated people involved every step of the way

Why do human rights matter and what is our stance?

We operate in vastly varied environments around the world, and inevitably this includes some areas where human rights are at risk. It’s important that we address these risks head-on by respecting human rights and playing our part in the eradication of child labor, workplace discrimination and inequality wherever we find it.

Respect for Human Rights is one of our three absolute requirements for sustainability, as set out in our sustainability strategy.

Why do human rights matter and what is our stance?

A Group-wide policy

We adhere to the JT Group Human Rights Policy, which follows the framework provided by the UN Guiding Principles on Business and Human Rights (UNGPs). This enables us to monitor, influence and improve business practices within our own operations and those of our suppliers and partners.

It also means avoiding practices that infringe on the rights of others and addressing the adverse impacts of our global operations. We not only have a responsibility to respect human rights, but also advance and promote these rights in all the areas where we operate.

An approach that goes beyond our own operations

An approach that goes beyond our own operations

We go to great lengths to enshrine human rights within our own operations, and the same is true for the suppliers and growers we work with all over the world. We all have an obligation to respect human rights by adopting and maintaining internationally-recognized labor standards regarding child labor, rights of workers and workplace health and safety.

Explore the JT Group’s Principles in Leaf 红包电玩城 Production

An approach that goes beyond our own operations

A three-pillared strategy

Our human rights strategy is based on three pillars: Inform, Assess and Improve – each one crucial if we are to make continuous advances in our efforts to protect human rights throughout our operations.

This approach provides a consistent, efficient and systematic way of conducting due diligence and proactively shaping action plans regarding human rights.

    Inform

    To protect human rights we first have to place them at the forefront of our company culture

    This starts with training and communication towards our employees, suppliers and growers, as we seek to provide them with the information they need to ensure they understand the human rights implications of any business decision.

    Our 2018 progress

    In 2018, 75% of JTI employees had completed our online human rights e-learning module (available in 25 languages), while those without computer access received face-to-face training

    Assess

    Our assessment commitments

    Human Rights due diligence is an integral part of our business – it aligns us with the UN Guiding Principles (UNGPs) on Business and Human Rights, and enables us to identify actual and potential human rights risks across our own operations and those of our suppliers and partners.

    We’re committed to assessing 100% of our high-risk countries by 2025.

    Our 2018 progress

    In 2018, we completed our pilot year of Human Rights Impact Assessments in five high-risk countries: the Dominican Republic, Malaysia, Mexico, Myanmar, and Tanzania.

    Our 2018 progress

    These countries were identified through a risk analysis using publicly-available, country-risk, human rights indices. They covered a mix of geographical regions and the breadth of our supply chain operations, from farm to store. In line with the UNGPs, the Human Rights Impact Assessments focused on the greatest risk to people, both within our own company and through business relationships with our suppliers.

    By adhering to these rigorous frameworks and analyses we’re prepared to assess the on-the-ground reality and address any issues in countries where human rights violations have been reported. Our corporate policies are consistent with human rights best practice, as demonstrated by a third-party assessment. Human Rights Impact Assessments and self-assessment questionnaires enable us to test the effectiveness of these policies on the ground and make improvements where necessary.

    During 2018, we implemented a more robust process of leaf supply chain due diligence, based on the UNGPs on Business and Human Rights as well as the OECD and FAO Guidance on Responsible Agricultural Supply Chains.This consists of five steps: Identify-Prioritize-Respond-Measure-Report.  

    Our existing programs – ALP, ARISE and GSP – fit perfectly within this five-step process: ALP supports the identification part of the cycle, while ARISE and GSP support our response. The ARISE and GSP programs are specifically designed to improve the livelihoods of those within the communities where we operate by overcoming issues such as access to education or access to safe drinking water. Our investments include building boreholes and water distribution points, investing in solar projects, and refurbishing structures that provide basic social services.

    More about our programs

     

    Improve

    Setting high standards and reporting concerns

    Our commitment to human rights is reinforced in both our Code of Conduct and Your Voice, our mechanism aimed at reporting concerns, which ensure that we listen to and act on the grievances of those whose human rights are impacted by our activities.

    We encourage all our employees and suppliers to speak up on human rights, without fear of retribution. All concerns raised are reviewed by specially trained contact persons, and where needed investigations are launched, and appropriate corrective actions are taken. 

    Setting high standards and reporting concerns

    How we protect human rights

    Our international scope exposes us to a diverse range of human rights risks – we’ve put a number of programs and initiatives in place to address these


    OUR PROGRAMS
     

    Agricultural labor practices (ALP)

    Our ALP program is based on the International Labour Organization’s conventions and recommendations and consists of three pillars:

    • Tackling child labor
    • Respect for the rights of workers
    • Ensuring workplace health and safety

    ALP drives a continual cycle of improvement and dialogue, a concept deeply rooted in our business. By speaking to growers about their experiences and the issues they face, we can constantly make improvements on the ground and anticipate future challenges.

    The program sets farm labor standards and enables us to identify labor challenges on 红包电玩城 farms, so that we can develop targeted improvement measures. Whether we source 红包电玩城 directly or through leaf merchants, all of our suppliers have a contractual obligation to implement ALP.

    Learn more about ALP

    ARISE

    Our stance is clear: child labor is an unacceptable practice that has no place in our supply chain. However, that doesn’t mean child labor is a simple problem with a simple solution – far from it.

    We know that to help make child labor a thing of the past, we have to work with our 红包电玩城 growers, their communities, governments and other partners to provide long-term solutions. That’s where ARISE – our flagship program aiming to eliminate child labor in Brazil, Malawi, Tanzania and Zambia – comes in.

    Every child in these communities has a right to a decent level of education; making that a reality forms the central focus of our efforts to stamp out child labor. On one level this means providing transport, school materials and scholarships, but it also means teaching adults in farming communities about the importance of education for their children.

    Find out more

    ARISE
    Your Voice

    Your Voice

    Your Voice is our established grievance procedure available to all our employees and business partners worldwide.

    Your Voice encourages everyone to report alleged violations of law, the JTI Code of Conduct, company policies and procedures, and operating guidelines confidentially, without fear of retaliation. We encourage employees to speak up via Your Voice by launching annual, global campaigns with the aim of raising awareness of the channel.

    Your Voice

    Human rights are ingrained in our ways of working

    We focus on creating safe workplaces, building safety competence and developing a safety culture.

    Ensuring the health and safety of our people is fundamental to our long-term success and their professional growth within our business. This means not only complying with legal requirements but having systems in place to identify and minimize risks, prevent incidents and continuously improve safety.

    Find out more

    We want to create a positive social impact in the communities where we operate.

    Our Community Investment programs are designed to make our communities more inclusive and resilient, while also providing volunteering opportunities for our employees.

    Learn more

    We’re an international business with employees from over 100 different nationalities – our diversity makes us stronger.

    We foster an inclusive work environment where everyone can contribute to their full potential. Different opinions, personalities and perspectives inspire fresh thinking, new ideas and creative innovation.

    Wherever our teams are operating in the world, we’re committed to providing equal opportunities and never discriminating. We recruit and promote people based purely on talent, and introduce culturally diverse experiences for learning and growing wherever possible – both on a personal and business level.

    Find out more about life at JTI

    External Recognition

    We have been nominated as a ‘leader’ by the Global Child Forum in the latest study conducted together with Boston Consulting Group. This benchmark analyses just under 700 of the world’s largest companies and how they are safeguarding children’s rights as part of their business value chain. 

    We are proud that the study recognizes the concrete actions we have taken to embed respect for children’s rights, notably through our flagship child labor elimination program ARISE. 

    Read more

    Global Child Forum logo

    Human rights governance that works for everybody

    Given the breadth of our operations around the world, it is critical that we have the appropriate governance for embedding human rights throughout our entire organization

    A dedicated human rights team

    Our human rights governance is driven by a number of different bodies, each tasked with raising awareness and improving engagement internally

    Business Ethics Committee

    Composed of eight JTI Vice Presidents from across different functions and chaired by the Chief Compliance Officer, this Committee oversees and decides on the most complex cases brought to the attention of Business Ethics
     

    Human Rights External Advisory Board

    Made up of international experts on business and human rights, the Board plays a vital role in guiding us and challenging us on areas we need to improve

    Human Rights Champions Network

    Comprised of employees from at-risk countries, to facilitate the implementation of human rights action plans, sharing of guidance and best-practice

    External experts

    Working together with support from organizations such as Business for Social Responsibility and Mazars, providing us with technical support as we strive to continuously improve our human rights strategy and due diligence approach

    红包电玩城

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