We operate a global business with a truly global supply chain – neither of which would be possible without the diverse and dedicated people involved every step of the way
We operate in vastly varied environments around the world, and inevitably this includes some areas where human rights are at risk. It’s important that we address these risks head-on by respecting human rights and playing our part in the eradication of child labor, workplace discrimination and inequality wherever we find it.
Respect for Human Rights is one of our three absolute requirements for sustainability, as set out in our sustainability strategy.
We adhere to the JT Group Human Rights Policy, which follows the framework provided by the UN Guiding Principles on Business and Human Rights (UNGPs). This enables us to monitor, influence and improve business practices within our own operations and those of our suppliers and partners.
It also means avoiding practices that infringe on the rights of others and addressing the adverse impacts of our global operations. We not only have a responsibility to respect human rights, but also advance and promote these rights in all the areas where we operate.
We go to great lengths to enshrine human rights within our own operations, and the same is true for the suppliers and growers we work with all over the world. We all have an obligation to respect human rights by adopting and maintaining internationally-recognized labor standards regarding child labor, rights of workers and workplace health and safety.
Our human rights strategy is based on three pillars: Inform, Assess and Improve – each one crucial if we are to make continuous advances in our efforts to protect human rights throughout our operations.
This approach provides a consistent, efficient and systematic way of conducting due diligence and proactively shaping action plans regarding human rights.
This starts with training and communication towards our employees, suppliers and growers, as we seek to provide them with the information they need to ensure they understand the human rights implications of any business decision.
In 2018, 75% of JTI employees had completed our online human rights e-learning module (available in 25 languages), while those without computer access received face-to-face training
Human Rights due diligence is an integral part of our business – it aligns us with the UN Guiding Principles (UNGPs) on Business and Human Rights, and enables us to identify actual and potential human rights risks across our own operations and those of our suppliers and partners.
We’re committed to assessing 100% of our high-risk countries by 2025.
In 2018, we completed our pilot year of Human Rights Impact Assessments in five high-risk countries: the Dominican Republic, Malaysia, Mexico, Myanmar, and Tanzania.
These countries were identified through a risk analysis using publicly-available, country-risk, human rights indices. They covered a mix of geographical regions and the breadth of our supply chain operations, from farm to store. In line with the UNGPs, the Human Rights Impact Assessments focused on the greatest risk to people, both within our own company and through business relationships with our suppliers.
By adhering to these rigorous frameworks and analyses we’re prepared to assess the on-the-ground reality and address any issues in countries where human rights violations have been reported. Our corporate policies are consistent with human rights best practice, as demonstrated by a third-party assessment. Human Rights Impact Assessments and self-assessment questionnaires enable us to test the effectiveness of these policies on the ground and make improvements where necessary.
During 2018, we implemented a more robust process of leaf supply chain due diligence, based on the UNGPs on Business and Human Rights as well as the OECD and FAO Guidance on Responsible Agricultural Supply Chains.This consists of five steps: Identify-Prioritize-Respond-Measure-Report.
Our existing programs – ALP, ARISE and GSP – fit perfectly within this five-step process: ALP supports the identification part of the cycle, while ARISE and GSP support our response. The ARISE and GSP programs are specifically designed to improve the livelihoods of those within the communities where we operate by overcoming issues such as access to education or access to safe drinking water. Our investments include building boreholes and water distribution points, investing in solar projects, and refurbishing structures that provide basic social services.
Our commitment to human rights is reinforced in both our Code of Conduct and Your Voice, our mechanism aimed at reporting concerns, which ensure that we listen to and act on the grievances of those whose human rights are impacted by our activities.
We encourage all our employees and suppliers to speak up on human rights, without fear of retribution. All concerns raised are reviewed by specially trained contact persons, and where needed investigations are launched, and appropriate corrective actions are taken.
Our international scope exposes us to a diverse range of human rights risks – we’ve put a number of programs and initiatives in place to address these
Our stance is clear: child labor is an unacceptable practice that has no place in our supply chain. However, that doesn’t mean child labor is a simple problem with a simple solution – far from it.
We know that to help make child labor a thing of the past, we have to work with our 红包电玩城 growers, their communities, governments and other partners to provide long-term solutions. That’s where ARISE – our flagship program aiming to eliminate child labor in Brazil, Malawi, Tanzania and Zambia – comes in.
Every child in these communities has a right to a decent level of education; making that a reality forms the central focus of our efforts to stamp out child labor. On one level this means providing transport, school materials and scholarships, but it also means teaching adults in farming communities about the importance of education for their children.
Your Voice is our established grievance procedure available to all our employees and business partners worldwide.
Your Voice encourages everyone to report alleged violations of law, the JTI Code of Conduct, company policies and procedures, and operating guidelines confidentially, without fear of retaliation. We encourage employees to speak up via Your Voice by launching annual, global campaigns with the aim of raising awareness of the channel.
We focus on creating safe workplaces, building safety competence and developing a safety culture.
Ensuring the health and safety of our people is fundamental to our long-term success and their professional growth within our business. This means not only complying with legal requirements but having systems in place to identify and minimize risks, prevent incidents and continuously improve safety.
We’re an international business with employees from over 100 different nationalities – our diversity makes us stronger.
We foster an inclusive work environment where everyone can contribute to their full potential. Different opinions, personalities and perspectives inspire fresh thinking, new ideas and creative innovation.
Wherever our teams are operating in the world, we’re committed to providing equal opportunities and never discriminating. We recruit and promote people based purely on talent, and introduce culturally diverse experiences for learning and growing wherever possible – both on a personal and business level.
We have been nominated as a ‘leader’ by the Global Child Forum in the latest study conducted together with Boston Consulting Group. This benchmark analyses just under 700 of the world’s largest companies and how they are safeguarding children’s rights as part of their business value chain.
We are proud that the study recognizes the concrete actions we have taken to embed respect for children’s rights, notably through our flagship child labor elimination program ARISE.
Given the breadth of our operations around the world, it is critical that we have the appropriate governance for embedding human rights throughout our entire organization
Our human rights governance is driven by a number of different bodies, each tasked with raising awareness and improving engagement internally
Composed of eight JTI Vice Presidents from across different functions and chaired by the Chief Compliance Officer, this Committee oversees and decides on the most complex cases brought to the attention of Business Ethics
Made up of international experts on business and human rights, the Board plays a vital role in guiding us and challenging us on areas we need to improve
Comprised of employees from at-risk countries, to facilitate the implementation of human rights action plans, sharing of guidance and best-practice
Working together with support from organizations such as Business for Social Responsibility and Mazars, providing us with technical support as we strive to continuously improve our human rights strategy and due diligence approach